leadership – The Equality Blog

Managing neurodiversity in the workplace

According to Harvard Health, Neurodiversity refers to diversity in the human brain and cognition, for instance in sociability, learning, attention, mood, and other mental functions. It provides an inclusive view of cognitive diversity, highlighting the differences at a neuro-biological level while considering the socio-cultural contexts of a human’s lived experience.

Employers need to be mindful as to how the business set up helps support those with different neurological conditions to create a diverse workforce. This includes:

· Understanding the importance of managing neurodiversity at work.
· Understanding how to manage neurodiversity at work, and
· Being better able to support those with different neurological conditions.

In 2021, a Harvard Health report described the idea that people experience and interact with the world around them in many different ways; there is no one “right” way of thinking, learning, and behaving, and differences are not viewed as deficits.

The report explains how neurodiversity advocates encourage inclusive, non-judgmental language. While many disability advocacy organizations prefer person-first language (“a person with autism,” “a person with Down syndrome”), some research has found that the majority of the autistic community prefers identity-first language (“an autistic person”).

Therefore, rather than making assumptions, it is best to ask directly about a person’s preferred language, and how they want to be addressed. Knowledge about neurodiversity and respectful language is also important for clinicians, so they can address the mental and physical health of people with neurodevelopmental differences.

According to Professor Amanda Kirby, CEO of Do-it Solutions Limited and Campaigner for Neurodiversity, Neurodiversity is the way we think, move, act, communicate and process information.

She explains, “we are all different. Some people have challenges and strengths associated with conditions such as Attention Deficit Hyperactivity Disorder (ADHD), Dyslexia, Autism, Dyscalculia, Developmental Coordination Disorder/Dyspraxia, Developmental Language Disorder.

There is not one person or one condition that defines our differences ( or our similarities). We are too often defined by what we can’t do and not by what we can.

The reality is that some people will gain a diagnosis of Dyslexia, for example, and others diagnosed as having Autism or ADHD. However, who gains a diagnosis often can be a bit of a lottery. It can depend on whether difficulties are identified as a child by a teacher who spots some signs of Dyslexia or Dyspraxia (also known as Developmental Coordination Disorder) or by a parent who knows something about one of these conditions.

It often requires tenacity on the part of the parent or individual and also depends on local waiting lists and service availability. For many people it can be a lengthy and at times costly process in terms of stress. Some people are paying for assessments as an alternative at a high cost.

For most people the starting position is to understand their challenges and gain some practical strategies to help as soon as possible. By understanding their unique spiky profile, you have a starting point to help to support them to be their best.

A person-centred approach means that strategies are tailored to EACH PERSON. It also importantly means harnessing strengths, to build confidence, self-esteem and become resilient.”

Professor Kirby’s research produced an effective guide for employers to making different adjustments for neurodivergent people, where three elements can be easily changed. Take a look at the graphic below and consider what your organisation can do to better understand how to manage neurodiversity at work, and how to support those with different neurological conditions.

I’d love to hear where you are on your journey to becoming an neurodiverse workplace. Let me know in the comments…

Co-production, Collaboration and Staff Engagement with the Equality Agenda

I lead Equality, Diversity and Inclusion in my organisation and I often talk about the importance of co-production and engaging staff when setting organisational strategic objectives. If you want sustainability and buy in from stakeholders to change then it is vital that you involve those stakeholder who it directly affects, no matter how challenging.

There in lies the first barrier often encountered, that it is challenging to get staff to attend and show engagement in strategic planning and the strategic direction of the organisation. This is an issue of trust between employee and organisation and requires some ground work to build up that trust – however it is staff engagement activities like this that can help build that trust, albeit over time. In reality, what you do with the information gathered at these events is vital as it is this that builds trust, a demonstration of how you have used the information, ideas and suggestions from staff previously to make a positive impact on the organisation, staff and or customer.

Recently, I did just that and co-facilitated a morning workshop with over ninety NHS patients, service users, carers and staff with the purpose of setting the organisations equality, diversity and inclusion priorities for the next 12 months.

We invited a wide range of stakeholders from across the area including; patients, carers, service users, staff and partner organisations so that we could have conversations about what our equality, diversity and inclusion priorities should look like for the next year.

The event was an enormous success where patients, service users, carers and staff held topical and emotive discussions around the subject of equality, diversity and inclusion.

The room was divided into eight tables, four for staff and four for patients, service users and carers. Each and every idea was committed to post it notes before tables discussed in more depth the themes emerging from their conversations before narrowing down their ideas into three key themes, which they then fedback to the whole room.

This produced a wealth of information from our patients, service users, carers and staff which was collected and from it the organisation can produce a range of equality, diversity and inclusion priorities confident in the knowledge that these have not been produced in isolation. In doing so, we can ensure that our equality agenda is truly co-produced in collaboration with our primary stakeholders and that our key drivers for improvement are the experiences of our valued patients, service users, carers and staff.

Senior buy in is important for these events because it demonstrates their own commitment to equality, diversity and inclusion to stakeholders. The event was well supported by our board with the event opened by the Chair of the Board and closing remarks provided by our Chief Executive.

Our next step will be to analyse the key priorities identified and put together a coherent and robust strategy to deliver on these priorities over the coming 12 months as well as ensuring we communicate our progress over the year.

So, when considering setting equality actions for the year ahead, ensure you involve the primary stakeholders who will be impacted the most by your actions – they are the best guides as to whether what you are doing will have any positive and lasting impact.

Building Inclusive Workplaces

The Chartered Institute of Personnel and Development (CIPD) explain that true inclusion is created by embedding inclusive practices and values into the organisation’s way of doing things. Whilst inclusion can’t be the sole responsibility of the people profession, people professionals nonetheless have a key role to play. They can support employees, line managers and senior leaders to build inclusive behaviours and values, ensure policies and practices are inclusive, and challenge organisational values and behaviours that don’t actively promote inclusion. Importantly, any action should be guided by organisational data and carefully evaluated – further research needs to test the most effective ways to build inclusion.

Explore the areas where you can take action to build inclusion.

Involve all employees in inclusion

All employees need to understand their role in building inclusive workplaces. This involves employers setting clear standards of behaviour for inclusion, treating all colleagues with dignity and respect, and empowering employees to challenge exclusionary behaviour.

What you can do:

Make inclusion relevant to people at all levels of the business; what does inclusion mean in their job role and what they can do to be more inclusive?
Work with employee resource groups to highlight employees’ roles in inclusion, promoting alliance.

Develop line manager capability

Managers are key in inclusion. The relationship they have with employees, and how they carry out people management practices and policies, will impact employees’ opportunities and experiences of work.

Treating all employees with respect, supporting their development and ensuring they’ve a say in the workplace is core for any manager. Managers need to ensure there’s a level playing field for their team, and support employee’s individual needs. However, bias can play a role in the opportunities that individuals are given at work – given our preferences for people ‘like us’.

What you can do:

Examine progression and hiring data to ensure that there’s a level playing field and address any bias.
Embed inclusion in line manager training and development – for example, raise awareness of issues relating to inclusion and empower managers to carry out people management practices effectively.

Build senior commitment to inclusion

Many senior leaders are line managers themselves; they set the tone for the behaviour that’s expected in the business. And, with a drive towards increasing diversity on boards, attention must also be paid to how inclusive the boardroom is. People professionals should work with senior leaders to embed inclusion into the organisation’s way of doing things, highlighting the importance of their advocacy and buy in.

Senior leaders need to:

actively champion and sponsor inclusion activities
develop self-awareness and understand their own biases
role-model inclusive behaviour in their own people management, and in their own leadership team.

Evaluate policies and practices

A two-step approach is needed to put in place people management practices and policies to support inclusion:

Consider the formal and informal mechanisms that can be improved to enhance inclusion for all employees. For example, ensure that there are clear mechanisms for feedback that allow employees to feel like they have a ‘say’ in the organisation.

Create specific policies and practices that support particular groups or individual needs. For example, make sure there are clear policies in place to support individual needs; these need to be implemented by managers and backed up by a supportive workplace environment.

Consider how you can:

embed inclusion into wider people management practices
communicate the policies in place that support inclusion
use organisational data to review policies and practices.

Examine organisational culture, climate and values

Creating an inclusive climate and culture requires fair policies and practices, recognising and valuing difference, and including all employees in decision-making processes. Senior commitment in the form of real advocacy and buy-in is important in creating a truly inclusive organisation. In some cases, organisations might need to evaluate their own norms and values.

What you can do:

Work with employees throughout the business to understand current norms and values; is ‘difference’ seen as positive or negative, and do employees understand their role in inclusion?
Evaluate people practices through an inclusion ‘lens’ – do practices and policies align with inclusion?
Ensure that senior leaders support inclusion, and, importantly, role-model inclusive behaviour and value difference, rather than distrust it.

For further guidance on building inclusive workplaces check out this CIPD report on Building Inclusive Workplaces (Sept 2019)

Think Outside the Box – Leading Diversity & Inclusion in the Workplace

Diversity & Inclusion Book Cover

I am delighted to announce that following on from my previous book ‘Leading Equality, Diversity & Inclusion – A Practical Guide for Managers’, my new book ‘Think Outside The Box – Leading Diversity & Inclusion in the Workplace’ is now available as a hard copy, paperback book on amazon.co.uk.

The origins of this book come directly from this very blog and I will be sharing aspects of the book over the coming weeks. However, in the meantime, if you are involved with workplace diversity and inclusion then please take a look at the book; it has a range of proven strategies that will help build an inclusive culture in your workplace.

The books blurb goes something like this. ‘In practise, equality, diversity and inclusion can sometimes be perceived – quite inaccurately – as political correctness or an exercise in government ‘box ticking’. Yet, in recent years, organisations have become increasingly aware of the business case for being a fully inclusive workplace, where employees feel valued, opportunities are available for all and diversity is celebrated.

In this case, diversity and inclusion initiatives become less about compliance with legislation and more about leading change, improvement initiatives, engaging, motivating and improving the potential of staff.

‘Think Outside The Box – Leading Diversity & Inclusion in the Workplace’ provides an up-to-date source of diversity and inclusion best practice for workplace leaders and gets to the heart of the diversity issues facing the UK workforce with clear strategies and practical guidance to creating a fully inclusive workplace.

Author – John Duncan – is a Diversity and Inclusion specialist leading on strategy and policy development with over 15 years substantial experience of providing advice, support and training within the public sector. ‘

The Gender Pay Gap

Equality & Diversity initiatives are designed to redress the balance where decades of inequality have led to high levels of disparity in the workplace. Gender Pay Gap reporting is no different and the Equality Act 2010 makes it a statutory duty for organisations with more than 250 employees to report on their gender pay gap, which looks to redress the long standing percentage difference between average hourly earnings for men and women. Currently, the national average mean gender pay gap is 17.9%, which indicates – on average – woman in the UK earn 17.9% less than men. In fact, the Guardian (April 2019) reported that a quarter of companies and public sector bodies have a pay gap of more than 20% in favour of men. However, according to the Financial Times (23 April 2019), Government policymakers hoped the transparency would shame large employers into taking swift action to narrow the difference between what they pay men and women.

What is the Gender Pay Gap?

The gender pay gap shows the difference between the average (mean or median) earnings of men and women. This is expressed as a percentage of men’s earnings e.g. women earn 15% less than men. Used to its full potential, gender pay gap reporting is a valuable tool for assessing levels of equality in the workplace, female and male participation, and how effectively talent is being maximised.

What is the difference between the gender pay gap and equal pay?

It’s worth noting that a gender pay gap isn’t the same as unequal pay. Equal pay – where men and women doing the same job should be paid the same – has been a legal requirement for nearly fifty years. Under the Equal Pay Act 1970, and more recently, the Equality Act 2010, it is unlawful to pay people unequally because they are a man or a woman. This applies to all employers, no matter how small. As such, a company might have a gender pay gap if a majority of men are in top jobs, despite paying male and female employees the same amount for similar roles.

The gender pay gap shows the differences in the average pay between men and women. If a workplace has a particularly high gender pay gap, this can indicate there may be a number of issues to deal with, and the individual calculations may help to identify what those issues are. In some cases, the gender pay gap may include unlawful inequality in pay but this is not necessarily the case.

What is the Median pay gap?

The median pay gap is the difference in pay between the middle-ranking woman and the middle-ranking man.

If you place all the men and women working at a company into two lines in order of salary, the median pay gap will be the difference in salary between the woman in the middle of her line and the man in the middle of his.

What is the Mean pay gap?

The mean pay gap is the difference between a company’s total wage spend-per-woman and its total spend-per-man.

The number is calculated by taking the total wage bill for each and dividing it by the number of men and women employed by the organisation.

Why is there a Gender Pay Gap?

According to the BBC, there’s no one reason behind the gender pay gap – it’s a complex issue.

The Fawcett Society, a group which campaigns for equality, says caring responsibilities can play a big part. Women often care for young children or elderly relatives. This means women are more likely to work in part-time roles, which are often lower paid or have fewer opportunities for progression. Another important factor is a divided labour market. Women are still more likely to work in lower-paid and lower-skilled jobs. Women currently make up 62% of those earning less than the living wage, according to the Living Wage Foundation. Discrimination is another cause of the gender pay gap. The Equality and Human Rights Commission (ECHR) has previously found that one in nine new mothers were either dismissed, made redundant or treated so poorly they felt they had to leave their job. This can create a gap in experience, leading to lower wages when women return to work.

Men also tend to take up the majority of the most senior roles at a company, which are the highest paid.

Who has to publish Gender Pay Gap data?

As stated earlier, it is a legal requirement for all employers (with 250 or more employees) to publish their gender pay report within one year of the ‘snapshot’ date: this year’s date being 31st March 2019. However, whilst all employers must comply with the reporting regulations – for employers whose headcount varies they must comply with the reporting regulations for any year where they had a headcount of 250 or more employees on the ‘snapshot’ date.

What information needs to be published?

The following information must be reported by organisations:

Their mean gender pay gap
Their median gender pay gap
Their mean bonus gender pay gap
Their median bonus gender pay gap
Their proportion of males receiving a bonus payment
Their proportion of females receiving a bonus payment
Their proportion of males and females in each quartile pay band
A written statement, authorised by an appropriate senior person, which confirms the accuracy of their calculations. However, this requirement only applies to employers subject to the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.

Can companies be punished for a wide gender pay gap?

According to Lorna Jones, Business Reporter, BBC News, companies can’t be punished for a wide gender pay gap. But they might be punished for failing to publish their data, or for publishing inaccurate or misleading figures.

The Equality and Human Rights Commission (EHRC) is responsible for ensuring employers publish their pay gap figures. The EHRC set out plans for its enforcement policy in December. The EHRC says it will approach employers informally at first, but businesses could ultimately face “unlimited fines and convictions”.

As the EHRC is still consulting on these plans, it remains to be seen whether they can or will punish companies in this way. At the moment, there is no enforcement mechanism in the regulations on publishing pay gap data. The UK government says it will also publish sector-specific league tables, highlighting companies failing to address pay differences between men and women.

What can organisations do to reduce the Gender Pay Gap?

According to Dharishini David, Economics Correspondent with the BBC, gender pay gap reporting may not be enough: the government may need to get tougher. Ask gender pay specialists how to solve the problem and they’ll tell you there are many initiatives that companies can take – tackling unconscious bias, offering more flexible working and encouraging shared parental leave.

However, the issue doesn’t end at the office door. The experts say society needs to change.

For example, schools could encourage girls to take more STEM subjects: science, technology, engineering and maths. There should be more flexible, affordable childcare options. And men could take on more of the household chores.

However, societal change takes time, sometimes a generation, and currently we can report on the organisations gender pay gaps and look for short term internal solutions but overall society needs to change its attitude to gender, specifically in relation to employment, if we are to have pay equality across gender.

Who Leads Equality & Diversity in an Organisation?

Hopefully, you do. In a large organisation the leadership of equality and diversity may take a number of different forms ranging from the Head of Equality, Diversity and Inclusion to EDI Coordinator or EDI Lead. Sometimes the role is a dedicated full or part-time role but other times it might be a secondary role of an existing manager. Frequently, with equality and diversity’s focus being on people EDI leadership often falls to the Human Resources department.

Once in post, the EDI lead needs to establish what the expectations of role will be? Are there key performance indicators? How will performance or impact be measured? What does success look like? What is the vision for equality and diversity? However, it is also worth considering that one member of staff cannot singlehandedly change the culture of an organisation. Instead, the EDI lead needs to be able to form effective teams because only through collaboration and effective project management can success be achieved. Furthermore, skills in influencing are vital because often the EDI lead will need to challenge and influence staff who he or she does not directly line manage, this is where high level skills in communication are essential.

When a clear set of goals have been agreed it is important to put together an effective action plan that can drive changes and the success of which is easy to measure. Targets set should be SMART, that is Specific Measurable Achievable Realistic and Time Bound. By using SMART targets, you have a better chance that they can be achieved because by being Specific you can focus on a and specific need which is easy to understand and not open to interpretation. Then, by making the target Measurable you know you can measure its completion or success. It may sound simple but by making the target Achievable you know that you are not asking for the impossible. When a target is Realistic it gives confidence to those who will be tasked with delivering the target that it can be done and in the timescale provided. Finally, when a target is Time-bound it gives you a clear time scale for completion and it is easy to measure whether something has (or has not) met its time scales.

The action plan below demonstrates the use of SMART targets to implement EDI actions in an organisation. RAG rating an impact column is a quick way to see where you are having the most impact and where additional support might be needed.