Diversity and Inclusion is not just about compliance with legislation, it’s about leading change, implementing improvement initiatives and engaging, motivating and improving the potential of staff.
Sundar Pichai, chief executive officer of Google LLC, said of inclusion “A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.”
This is equally true of the boardroom as it is the operational side of an organisation and the distinction that equality is not just about compliance with legislation must be supported at board and executive level within an organisation in order for diversity and inclusion initiatives to have any real impact.
As such, the first job to improve diversity and inclusion in an organisation is to get board and executive backing. Furthermore, unless the culture of the organisation is right then no diversity programme will help. Consequently, before any diversity and inclusion initiatives are rolled out it is essential that the culture of the organisation is one which is receptive to change, to new ideas and inclusion.
Where an organisations culture does not yet lend itself to inclusive practices then wholesale organisational development is essential and any diversity initiatives will fail until that culture is fixed. Organisational design and re-structuring is the subject of a number of books for human resources leaders and beyond the scope of this post.
But, where you have a workplace culture which supports change and new ways of practising as well as the public support of the board or executive leadership then you can examine the current picture of diversity and inclusion in the organisation with a view to implementing an improvement strategy.
Good diversity and inclusion practice recognises that historically certain groups of people with protected characteristics such as race, disability, sex and sexual orientation have experienced discrimination. To that end, an organisations equality strategy must be about ensuring that every individual has an equal opportunity to make the most of their lives and talents.
Furthermore, really, a good equality, diversity and inclusion programme or strategy attempts to ensure that no one should have poorer life chances because of their gender, their race, the way they were born, where they come from, what they believe, who they love, or whether they have a disability.
As a final point, in order to improve diversity and inclusion in the workplace, it is absolutely vital that we don’t just think about the data; we need to collaborate with people because the organisations people – whether that be staff, customers or service users – are at the heart of all successful diversity and inclusion improvements. Only through working with their people can an organisation reduce bias in hiring, foster inclusivity and create feelings of belonging for employees of all backgrounds.
JD